Managing and sharing cloud recordings

As an account owner or administrator, you can manage and share cloud recordings. You can also set permissions for who can view or edit recordings, and use links or invites to share them. Additionally, you can oversee your users' cloud recordings by:

Finding and viewing recording files Deleting recording files Sharing recording files Finding and viewing recordings in Zoom Hub Deleting, sharing, and renaming recordings in Zoom Hub Notes :

If you're having issues finding or sharing cloud recordings, learn how to troubleshoot these issues properly . You can manage, view, rename, and check the analytics of your recordings from Zoom Video Management channels, alongside other Zoom video assets like clips. Learn more about getting started with Zoom Video Management (user) and viewing channel analytics . Requirements for managing and sharing cloud recordings Account owner or administrator privileges Cloud recording enabled Cloud recording sharing enabled Authentication to view cloud recordings enabled Notes :

To access a cloud recording in the Zoom web portal , it must be fully processed first. To edit or delete cloud recordings as a user, your account owner or administrator must grant you permission. Users with scheduling privileges can access, download, and share cloud recordings for meetings hosted by the user they represent, but they can’t delete these recordings.

Table of Contents How to access recording management Account User How to manage cloud recordings from the recording page Share cloud recordings Download cloud recordings Add to Zoom Clips Delete cloud recordings Settings for sharing cloud recordings How to view, rename, and check the analytics of cloud recordings View cloud recordings Change a cloud recording’s topic Update a cloud recording’s display name View cloud recording analytics How to export a list of cloud recordings How to access recording management Account If you're the account owner or admin on an account, you can view all recordings on your account in Recording and Transcript Management .

Sign in to the Zoom web portal as an admin with the privilege to edit account settings. In the navigation menu, click Account Management , then Recording and Transcript Management . Click the Recordings tab. You will see a list of cloud recordings on your account. Search recordings by meeting ID, topic, or keywords in audio transcripts . (Optional) Click Advanced Search to filter the result with these parameters: Date range Host Storage location Click Search , or press Enter on your keyboard. A list of matching topics will appear. User You can view your own recordings on the Recordings & Transcripts page.

Sign in to the Zoom web portal . In the navigation menu, click Recording & Transcripts . Click the Cloud recordings tab. You will see a list of your processed cloud recordings . Note : Users with scheduling privileges may also access these recordings. Search recordings by meeting ID, topic, or keywords in audio transcripts . (Optional) Click Advanced Search to filter the result with date range or the following parameters: All status Shared On demand Uploaded Click Search , or press Enter on your keyboard. A list of matching topics will appear. How to manage cloud recordings from the recording page Share cloud recordings Access recording management . Click the thumbnail of the recording to open it. Click Share . Adjust your sharing settings . Click Copy link and passcode , then paste or send the link to your email or desired platform. Download cloud recordings Access recording management . Click the thumbnail of the recording to open it. On the recording’s page, click Download . A confirmation prompt will appear. Click Download to confirm. Note : Depending on your setup, you might receive prompts asking for confirmation to download files, choose a save location, or provide additional information. Follow these prompts to complete the download process. Add to Zoom Clips Access recording management . Click the thumbnail of the recording to open it. On the recording's page, click Add to Zoom Clips . A window which allows you to trim the recording will appear. (Optional) If you want to trim the video before adding it to Zoom Clips, do the following: Click the Trim video tab. Trim and adjust the recording according to your preference. Learn how to trim cloud recordings . In the Rename field, keep or enter a title for the clip. (Optional) Add a description. Click Save . Delete cloud recordings Learn how to delete cloud recordings .

Notes :

If a user accesses a cloud recording with auto-delete enabled , they can disable auto-delete unless their admin has locked the option. Users with scheduling privileges can access, download, and share cloud recordings for meetings hosted by the user they are a delegate for, but they can’t delete those recordings. Learn how to recover deleted recordings or find out what happens to cloud recording files after deletion . Settings for sharing cloud recordings You can access the following options when sharing cloud recordings . After you’re done configuring the settings in this section, use the shareable link to share your cloud recording .

Note : You can also change user-level recording settings .

Section Options Who can view Allows the recording to be shared publicly or internally. Changes are saved automatically.

Note : You might not see options removed or hidden by your account administrator at the group or account level. Contact your account administrator if you need access to an option you don’t see.

Everyone with the recording link : Anyone with the share link can access the recording. You can still require a passcode for viewing. Signed-in users in my account : Only signed-in users from the same account can view the recording. Authentication for cloud recordings must be enabled. Sign in to Zoom : Only users signed-in to their Zoom account can access the recording. Authentication for cloud recordings must be enabled. Domains : Only users signed-in to Zoom with the domains specified by the account administrator can access the recording. Authentication for cloud recordings must be enabled. Sign in to external Single Sign-On (SSO) : Only users who sign in to external SSO specified by the account administrator can access the recording. Authentication for cloud recordings must be enabled. Only people you shared with below : Only specified users, both within the same account and external, can access the recording. Nobody else can view : Restricts access to only you. Use this to limit access for everyone else. Share with specific people Specify external or internal users who can access the recording. Added users will also receive an email notification with a link to the recording. To add a user:

In the Enter a name or email address field , enter the user's display name or email address. A dropdown with a list of matching results will appear. Click the desired user to add them. Note : Hover over the contact icon to confirm the email address of the user you wish to share the recording with. (Optional) Repeat steps 1–2 to add more than one user. Click Send . The list of email addresses you’ve shared the recording to will appear below the search field. Note : To remove a user, next to their name, click the icon. More settings Click to access these additional settings:

Set expiration date : Specifies the number of days or a specific date when the link will expire. Viewers can download : Allows viewers to download the video in addition to online viewing. Viewers can see transcript : Enables viewers to see the audio transcript , if available. Viewers need to register to watch :. Requires users to enter their name and email address before viewing or downloading the recording. The host can download a list of registrants. Passcode : Requires a password for viewing or downloading. A pre-generated passcode is provided, but you can also create a custom one. Allow invitees to access recordings without the passcode : Allows invited users to view recordings without entering a passcode. This option only appears if a passcode is enabled. Once you’re done configuring all settings in this screen, click Save to confirm your changes. How to view, rename, and check the analytics of cloud recordings View cloud recordings Access recording management and locate the recording you want to view. Click the thumbnail of the recording. A new browser tab will open to display the recording for playback. Note : If the recording is still processing , you must wait until it's fully processed before you can access it. On the recording playback page, the following options are available: Play / Pause : Start or stop the playback. Volume : Mute, unmute, or adjust the volume. Speed : Adjusts playback speed. Trim : Trim the recording . Fullscreen : Enters full screen. (Optional) You can also use these features to edit and tailor your recording to better suit your needs. Recording highlights Manage smart chapters Change a cloud recording’s topic Access recording management . Click the topic of the recording you want to rename. In the top-left corner, click pencil icon next to the recording’s current topic. A text field will appear. In the text field, enter your new topic. Click Save to confirm. Update a cloud recording’s display name Access recording management . Click the topic of the recording you want to update. To the right of the recording’s thumbnail, click the pencil icon next to the recording’s current display name. A text field will appear. In the text field, enter your new display name. Click Save to confirm. View cloud recording analytics Access recording management . Click the topic of the recording for which you want to view the analytics. In the top-left corner, under the recording’s topic, click Recording Analytics . You’ll be directed to the Recording Analytics page. In the top-left corner, use the drop-down menus to adjust the date range, then click Search . The following metrics will appear, allowing you to view specific parts of the recording analytics: Summary : A brief summary of views and downloads by date. By View : The number of times that someone viewed the recording page, as well as how long they viewed the recording. This metric doesn’t track the number of times the recording was played. This metric doesn’t count unique page views; thus, if someone reloads the page, it counts as another view. By Download : The number of times that someone clicked Download in the cloud recording page. This metric counts each click of Download, regardless of whether the download was completed. (Optional) Click Export as CSV file to save the current tab's data as a CSV file. Notes :

If a signed-in Zoom user views or downloads the recording, their profile name and email address will appear in their respective tabs. Users who view the recording without providing their email won’t be displayed, and their email will be hidden in the By View tab.

The metrics won’t reset if you change the sharing settings for the cloud recording, such as from private to public.

How to export a list of cloud recordings Note : You can export a CSV (comma-separated values) file with recording details, including the host's email, meeting ID, meeting topic, start date and time, and file size.

Access recording management . Enter the search criteria for which you would like to download a report. Click Export . Need to catch up on a long meeting or webinar? Smart Recording allows you to get the key takeaways in a quick and digestible format through recording highlights, and identify action items to take after the meeting or webinar with next steps.

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