Reminder: employee Wi-Fi getting security upgrade beginning tomorrow; action required for those who want to use personal devices

The employee wireless (Wi-Fi) network for Medical Center employees is receiving a security upgrade beginning July 17, 2019.

• Employees with personal devices on the employee Wi-Fi network, VUMCEmployee, will need to reconnect to the network.

• In many cases, users can click on the "TRUST" tab and reconnect.

• Visit the VUMC Employee Wireless webpage for device-specific reconnection instructions under “HOW DO I CONNECT?”

• VUMC-managed workstations and VUMC-managed devices should not experience disruption and will be completed on a building-by-building schedule.

• Find out when your building migrates on the VUMC Employee Wireless webpage under “Wi-Fi UPGRADE SCHEDULE BY BUILDING.”

Assistance and Support

• Visit a Support Kiosk if you are having trouble reconnecting. Look for ASSISTANCE AND SUPPORT on the VUMC Employee Wireless webpage.

• Report an issue by contacting the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 or submitting a Pegasus ticket and selecting "Report an Issue." Indicate that you are experiencing issues with the employee Wi-Fi upgrade.

• Visit the VUMC Employee Wireless webpage for details about how to connect, a list of buildings in the VUMCEmployee Wi-Fi network, and other helpful information.