Virtual Private Network upgrade scheduled for 5 a.m. on Dec. 12

On Dec. 12, beginning at 5 a.m., Enterprise Cybersecurity at Vanderbilt University Medical Center (VEC) will upgrade the Virtual Private Network platform (VPN).

There are no actions to take during the VPN upgrade, which should only last a few minutes. However, if a user is on VPN during the scheduled upgrade time, the device will disconnect. Additionally, a pop-up screen will appear regarding the upgrade. When it is complete, users can reconnect.

Visit the Enterprise Cybersecurity website for information about the Medical Center’s Virtual Private Network and get answers to frequently asked questions. If you experience an issue, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357, or submit a Pegasus ticket.