eStar update set for March 28; some functionality changes begin tomorrow
eStar will be updated on March 28, and will require a downtime to ensure the changes are applied. The downtime will begin at 1:10 a.m. and last approximately three hours. Downtime procedures will be necessary.
Please review the information below to ensure you and your teams are prepared for the changes you'll see once the update is complete.
Leaders & Managers: How to Prepare
1. Download/View Materials
- Download and review the Leadership Toolkit
- View the slides reviewing the Leadership Toolkit
- View the executive summary most relevant to your area(s) for a general overview of major changes:
- Inpatient – Clinical
- Inpatient- Non-Clinical
- Outpatient – Clinical
- Outpatient – Non-Clinical
2. Prepare Your Teams
- Identify the Guides to the Galaxy applicable to your area (see below)
- Designate area for staff to review changes in Playground
- Review slides, executive summaries (see above), and/or discuss talking points in staff or department meetings
End Users: How to Prepare
1. Review your Guide to the Galaxy (coming March 15)
Each guide contains an overview of the changes based on role. Users should review the Guide to the Galaxy most appropriate for your role (all Guides are stored in Hubbl):
- Electronic booklets are divided into role-specific bundles
- Each book begins with a chapter on general changes
- Primary eStar applications are divided alphabetically into chapter
- Secondary applications are at the end of the book and divided by area of focus, such as In Basket or Care Everywhere.
2. Practice in the Playground
Spend some time in the eStar playground – find your training log-in on Hubbl.
Information is also available at https://healthit.vumc.org/estar-upgrades.
Some Functionality Unavailable in eStar Beginning March 26
Certain functionality in eStar will be unavailable March 26-28. affecting the ability to make changes that customize certain aspects of workflows within eStar. These limitations are necessary, because while colleagues continue to use eStar, the system is updating related data “behind the scenes” to prepare for the update on March 28. These limitations will be in effect from 8 a.m. on Friday, March 26, until the update is complete on March 28 (around 4:10 a.m.).
Affected functionality includes the following:
- Applying filters in Chart Review
- Creating or editing SmartPhrases and SmartLinks
- Personalizing dashboards
- Creating, Editing, and Sharing NoteWriter Macros
- Moving Activities to a Sidebar or Floating Window
- Creating or editing QuickActions
- Saving SlicerDicer Sessions
- Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
- Creating or editing new columns for reports
If you have questions or encounter any issues completing a workflow during the lockdown, contact the Help Desk (343-HELP).

