New video quizzes VUMC colleagues on Defining Personalized Care concepts

How are YOU making VUMC exceptional?

The Defining Personalized Care initiative, focused on improving service, has launched four learning segments so far. Exceptional Jo recently hit the streets of VUMC to quiz our colleagues on concepts from the past segments: Be Welcoming, Communicate Effectively, Listen to Understand and Power Up Positivity. Let’s see how well they did in this fun four-minute video! Jo on the Street. 

Click here to access the Defining Personalized Care segments in the Learning Exchange. Get ready – the next segment, “One VUMC Team,” launches soon!