Advancing Impact and Perception of Literacy Professional Development
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Date
2020-12
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Abstract
A Literacy Professional Development engaged in a year-long quality improvement project to seek ways to
define and deepen its impact on its clients' student learning. Through the lens of self-efficacy and customer loyalty theories and a mixed methods data collection approach, recommendations are provided to the organization on how they increase their impact, improve their relationships with clients, and, ultimately, most positively impact student learning.
Description
Leadership and Learning in Organizations capstone project
Keywords
Self-Efficacy, Self-Directed Learning, Literacy, Professional Development, Professional Learning